percent of users report returning to the website where they used a webchat for the first time.
Speed and multiplicity of functionalities
Harness the power of direct communication with DigyBot.
We provide you with a chat so that your users can interact and get answers to their questions automatically, using artificial intelligence bots without leaving your website.
Frequently Asked Questions about WhatsApp
What advantages does WhatsApp offer as a channel?
WhatsApp allows you to communicate easily and quickly with your customers in real time. You can provide unified and instant responses to offer high-quality customer service. For example, you can answer customer questions like "What are your hours of operation today?" in seconds.
What is WhatsApp's audience?
WhatsApp is one of the most popular messaging applications in the world, with more than 2 billion users. This means you can reach new customers and reach out to your existing audience effectively. Take advantage of this large user base to accelerate your sales and generate exceptional results.
How can I automate messages on WhatsApp?
You can automate WhatsApp messages with DigyBot, even using your current number*. This allows you to convert contacts into paying customers automatically, maximizing the potential of your business and simplifying the entire process. For example, you can set up automatic responses for common queries like "Do you have any discounts on products?" and increase conversions.
How can I reduce response times?
To quickly respond to your customers' questions and reduce operational costs, you can use default responses and self-service flows in WhatsApp. For example, you can set up automatic responses for questions like "What is your return policy?" to provide immediate responses and save time.
How can I integrate smart chatbots into WhatsApp?
You can complement customer service on WhatsApp with smart chatbots from DigyBot. These chatbots can handle routine queries, such as frequently asked questions or registration processes, allowing you to optimize customer service. For example, a chatbot can answer questions like "How can I reset my password?" without the need for human intervention.
Can DigyBot block my WhatsApp number?
DigyBot does not block your WhatsApp number, but at the same time you should be careful with the customer privacy policies that WhatsApp meta establishes to prevent your account from being suspended.